Head of Personal Lines Underwriting and Regional P&C

Are you a recognised expert within Personal Lines Underwriting, looking for an exciting new challenge?

Munich Re Specialty Insurance (UK) Ltd is searching for a Head of Personal Lines!

As part of Munich Re Specialty Group (MRSG), Munich Re Specialty Insurance (UK) Ltd (MRSI UK) brings together the long-standing and market-leading underwriting and claims expertise of NMU in the UK marine & specialty insurance markets with GrovesJohnWestrup, our UK Private Client proposition for insurance brokers and other intermediaries with clients who have unique and complex risks, as well as GJW Direct, UK‘s Specialist Direct Boat insurer.

Additionally, MRSI UK is affiliated with Munich Re Digital Partners Ltd (MRDP) that provides digital distributors a comprehensive go-to-market partnership in the UK and the EU, and Munich Re Risk Solutions Ireland Ltd (MRRSI) offering marine & specialty insurance solutions in Ireland and the EU.

Location
London , United Kingdom

Within the Personal Lines business unit, you will be responsible for setting underwriting appetite and for the prudent underwriting of quality business in line with our strategy and risk appetite, facilitating maximum return of profit while maintaining our reputation and integrity, demonstrating care for customers and respect for the regulatory obligations of the company.

You will submit annual business plans, supervise the portfolio and take corrective measures where necessary to ensure long term profitability.

Until such time as the Head of Regional P&C role is split out into a position reporting into the Technical Director, you will provide management, direction and in conjunction with the Head of Portfolio Underwriting, agree underwriting appetite.

As part of portfolio supervision, you’ll ensure there are robust underwriting risk controls and mitigations and supervise the peer review process in place taking corrective actions as necessary.

You will guide members of your team, continuously developing the skill set required to support the underwriting appetite and the business plans.

You will underwrite and manage new (and renewal) business in accordance with Underwriting business plan with full awareness of own underwriting limits as set out in the Underwriting Authority. This will involve exercising judgement in all underwriting matters including the oversight of the administration of binders.

You will attend MRSI UK Ltd Group Committees and Sub Committees as required. You will also serve on external committees to raise the profile of the Personal Lines Team.

You will service existing contracts and make amendments in line with the company’s underwriting philosophy.

You will conduct and develop effective relationships with both Brokers and key clients, to both strengthen existing trading relationships and you will work closely with the Commercial Team to renew key accounts and secure new business that falls within the Underwriting business plan.

You will review on a continuous basis, the practices and procedures of the Personal Lines Underwriting teams to ensure they meet the business’s emerging needs and identify where improvements may be made.

Your job

Strategy

You will provide support and advise the Technical Director in relation to all Personal Lines business critical initiatives and management issues.

You will collaborate with Senior Management colleagues to implement the organisational vision, operational requirements and direction in line with the overarching strategy

In collaboration with the Technical Director, you will develop positive and relevant business strategies and plans that ensure alignment with short-term and long-term objectives for the Personal Lines Team.

In collaboration with the Commercial Director and the Commercial Team, you will support Broker Development and together develop positive and relevant business strategies and plans that ensure alignment with short-term and long-term objectives for the Personal Lines Team.

Measures & controls

You will supervise Personal Lines performance against targets and prepare detailed reports, both current and forecasting

You will collaborate closely with colleagues ensuring company procedures and systems are followed and maintained as per procedures and compliance manuals.

You will translate agreed strategy and budgets into impactful goals for performance growth and operational planning and communicate to your Underwriting Managers.

You will ensure best practice principles are evident in all areas of responsibilities within MRSI UK Ltd.

You will allocate management responsibilities in a clear and concise manner so as to meet strategic, business and regulatory requirements and to ensure there is a sound reporting structure.

You will ensure there are effective systems and internal controls within MRSI UK Ltd ensuring the complete, accurate and timely recording of all relevant and significant information and data (MI information).

You will ensure effective framework of meetings, reporting and discussions is in place to optimally lead employees.

You will drive forward good conduct for the business to deliver the best outcomes for customers / policyholders

You will understand all appropriate lines of escalation and the responsibilities of the PCRSG, UCSC, ExCo and Board for Conduct Risk

Leadership & Management You will lead, manage and develop employees within the Personal Lines Team to ensure profitable, accurate and efficient underwriting meeting the targets of the business plan and supporting the growth plans of MRSI UK Ltd.

You will recruit and empower employees to implement the agreed strategy, to deliver results and to fulfil operational and regulatory requirements.

Utilising the company’s Continuous Conversations approach, building a highly inclusive team ensuring all members thrive!

You will embrace and encourage the exchange of knowledge and talents within MRSI UK Ltd or other suitable Munich Re entities.

You will build and maintain strong internal relationships with Senior Leadership, Operations, Commercial and Technical functions, centralised resources and the Syndicate, other MRSG IDCs and other MR Group companies.

Your profile

You are required to comply with the PRA and FCA conduct rules:

• Acting with honesty and integrity at all times
• Acting at all times with due care, skill and diligence
• Being open and honest with the FCA, the Prudential Regulation Authority (PRA) and all UK regulators at all times
• Always paying due regard to the interests of customers and always treat them honestly and fairly
• Observing proper standards of market conduct at all times
• You must take reasonable steps to ensure that the business of the firm for which you are responsible is controlled effectively
• You must take reasonable steps to ensure that the business of the firm for which you are responsible complies with the relevant requirements and standards of the regulatory system
• You must take reasonable steps to ensure that any delegation of your responsibilities is to an appropriate person and that you supervise the discharge of the delegated responsibility effectively.
• You must disclose appropriately any information of which the FCA or PRA would reasonably expect notice

Knowledge and Skills

• Demonstrated ability in a leadership position
• Strong Underwriting skills
• Industry knowledge of the Personal Lines market
• Proven knowledge and understanding of all company specific procedures that relate to own role and role of those employees that you are supervising
• Excellent organisational skills
• Strong understanding of business planning and regulatory issues
• Proven grasp of data analysis and performance metrics
• Ability to problem solve quickly and proactively

Leadership Competencies for the Role

• Achievement Orientated
• Active Listening
• Broad-Based Thinking
• Business/Financial Competence
• Customer Focussed
• Developing People
• Holding People Accountable
• Integrity
• Proactive
• Resilience
• Team Building
• Technical Competence/Expertise

Education and Professional Qualifications Required / (preferred)

• University Degree and/or relevant professional qualification relating to insurance underwriting
• Dip CII / ACII preferred

IT skills:

Generic:

• Keyboard skills
• MS Word
• MS Excel / Power BI
• MS Outlook
• MS PowerPoint
• MS Teams
• MS Share Point

Company Specific:

• Majesco
• Lexis Nexis
• S2000/Edocs,
• Comply advantage
• CRM

About us

MRSG UK Services Limited is the employing entity for staff supporting the business activities of Munich Re Syndicate Limited (MRSL), Munich Re Specialty Group Limited (MRSG), Munich Re Specialty Insurance (UK) Limited (MRSI UK), Roanoke International Brokers Limited (RIBL) and Munich Re Digital Partners Limited (DP).

As well as operating in the Lloyd’s of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Hong Kong, Singapore, Labuan and Dubai. We are also represented in Lloyd’s China.

Our group of companies provide solutions covering Casualty, Marine & Cargo, Energy & Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht.

Known for our dedication to excellence and quality of service provision, we pride ourselves on offering you a great place to work.

Munich Re’s employees are the backbone of the Group’s business success. They are the people that drive the business forward and develop new solutions for our clients.

Ensuring that we recruit versatile staff is therefore crucial to our future success. Our objective is to make Munich Re the employer of choice for potential employees on the global job market..

To help us achieve this goal we offer a competitive salary and a generous and comprehensive benefits package which we regularly review in accordance with external market data, to ensure you are paid fairly and our benefits are tailored to suit your lifestyle. Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all.

Please Note: All applications must be received via the website. Any CVs received via email will not be considered.

Re_think, Re_engineer, Re_define, Re_invent, the boundaries of Insurance.

Once you hit apply, there is a short, 10 minute application form to complete. Please ensure you attach your current CV when applying and include details regarding your salary expectations. If you have a disability or special need that requires accommodation, please let us know. Due to volume, we cannot always provide detailed feedback at CV stage.

Ellie WilliamsMRSG

Talent Partner